Vivian Castro is our Facility Manager at Klemzig, and has been for the past four years. Originally, Australia welcomed the young Chilean onto its shores in December 1993. Having just finished her nursing training in Chile, fresh faced and ready for an Aussie adventure, Vivian arrived here as lead singer in a South American band performing at the Adelaide Fringe Festival and decided this was where she would like to stay.
As Vivian was yet to clock up any practical nursing experience, she was unable to transfer her qualifications over to Australia. So when she decided she needed more stable work, Vivian started working as a Community Care Worker in aged care, and then within a nursing home. She has never looked back!
Vivian came to us at Infinite Care in 2017, gaining the position of our Care Manager. She says she loved this role, but was encouraged to move into the Facility Manager role on a temporary basis when it became vacant. That temporary basis quickly became permanent, and Vivian has been our very much adored Klemzig FM ever since.
Viv is very quick to point out that running a facility was never a role she aspired to, more something she fell into. But she feels so loyal to her Klemzig ‘family’ that she is determined never to let them down – no matter how hard some days feel.
Any stress Viv feels she is sure to leave behind the door of her office and is a huge believer in putting on a smile and conveying a happy attitude for her residents and staff. As she says, “it costs nothing to smile”.
In simple words, Viv states that, “you have to have passion and dedication to work in aged care”, and it’s important to lead by example. “I love my work, it’s personally so rewarding, and I want everyone to treat the residents with respect, compassion and love.”
“Having a laugh is the best exercise for your soul. Happy staff means happy residents. The aged care sector is hard, challenging and sometimes overwhelming, but I believe in people and I trust that they are doing the best they can, and when they don’t, I have to teach them how to do it.”
Vivian says she truly loves aged care and is happy in her job, even on the days she feels exhausted.