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Connecting through care

Care is of the utmost importance when gifted with the responsibility of looking after those who are vulnerable. That goes without saying.

We provide professional nursing care 24 hours a day, 7 days a week, as you would expect, but because your life choices matter, we offer so much more.

Our Care

Our care model is focused on enhancing your daily experience and enabling you to continue to live your best life. Our Wellness Model is based around a resident-centered enablement approach. We achieve this by encouraging your active participation and consistent input into your care. This is done through assessment, care planning, review, and case management stages that promote your independence. This supports you to live productively, be healthy, feel you have purpose and stay connected.

Allied Health Services

We enjoy regular visits from valued Allied Health professionals delivering services including Physiotherapy, Podiatry, Speech Pathology, Audiology, Dentistry, Optometry, Occupational Therapy and more. If you have a preferred provider you are already seeing, we are happy to help you organise to keep seeing them. We want you to feel as comfortable as possible in your new home.

Each of our homes liaise with other services as needed, and we do this in collaboration with you and your representatives. Whenever possible, these services can be provided in our homes, though private transport can easily be arranged for external appointments when it is needed.

Emotional Support

And when life gets you a bit down (it happens to us all!), or you are needing some extra support, we have social workers who are only too happy to help you work through what you are feeling. This is a free service that can include counselling, loss and grief, transition to aged care, public trustee, guardianship orders, communication difficulties, understanding of behaviours, liaising between health professionals and families, family conflict, drug and alcohol issues, case conferencing, mediation, financial assistance, links to community groups/services, advocacy and support.

Our staff also have access to counsellors and psychologists so they are able to be their best selves for you at all times.

 

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